Library Day in the Life, round 3

August 1, 2009 at 11:30 am (librarian, libraries, library, librarydayinthelife, mpow, work) ()

The second annual Day in the Life of a Library was this past week. Since I don’t work on Mondays, I’m recording mine again on a Saturday (August 1, 2009).

  • Signing up out of town patron for computer use.
  • Phone call for past week’s lottery numbers.
  • Reference question for a friend on Facebook regarding estrogen and memory.
  • Co-worker found a 1980s children’s book series for my friend.  Since our library doesn’t own them, I am interlibrary loaning the titles for their child, so they can read the books their parent enjoyed as a child.
  • Email: Troubleshooting library account problems for a homebound patron.
  • Phone: “What time is the children’s Tie Dye program?” [It was listed incorrectly on our events calendar; I quickly updated that.]
  • LOTS of holds placed over the phone.
  • Tabulating July statistics for our email Ask a Librarian service.
  • Removed unapproved literature from community information tables.
  • Update display wall: take down July children’s events calendar, put up a “Everybody’s Chicken Out Books”
  • Report problem to IT: bing.com is not saving Safe Search settings, will only accept Strict option.
  • “Where are large print books?”
  • Email: “Do you have this forthcoming fiction title?”  I can’t find any record of the title about which they are asking.  I emailed back to see if they wanted the one listed as upcoming on the author’s Web site.
  • “Can I get this book from Reshelve?”
  • “Where can I get a library card?”  (Always lots of these…)
  • I’ve been taking Library 101 photos for Michael Porter and David Lee King’s video project; will see what I can do today.
  • ACT study guides
  • Help with PIN
  • “Can I have that poster when you take it down?”
  • Phone: Questions about our digital sender which scans documents/photos to email.  (They later came in and I helped them use the scanner.)
  • “Where is a photocopier?”
  • No longer need a book that is being held at a branch.
  • Phone: Need a hold transferred to a branch for pickup.
  • Book from Storage collection not available.  We did have a (non-circulating) copy in another department.
  • Chat with regular teen patrons.
  • Definition of a specific legal term.
  • Email question about a book review publication.
  • Lottery lookups for regular patron.
  • Phone: looking to see if a particular movie is in.  The entertainment movies can not be placed on hold, so we get many calls for people checking on shelf status.
  • “Do you have X Box games?”
  • Study guides for middle school math.
  • Phone: book from storage sent to a branch.
  • Phone numbers of music stores at the local mall.
  • Study guides for math. (Yes, another one.)
  • Questions about issuing a card and what a person’s legal name is.
  • Phone: Actor’s date of birth.
  • Inebriated patron.
  • Help with PIN.
  • Email: How to place holds on specific magazine issues.
  • “Wicked”.
  • Where do I pick up my holds?
  • Email: Problem signing in for downloadable audiobooks.
  • Phone: Where is the library?
  • Phone: Question about whether a branch is open on weekends in the summer.
  • Where is the closest ATM?
  • [At 5 minutes to close]: I need a library card and this book…

letter layout

Everybody's Chicken Out Books!

*The views, opinions, and judgments expressed in this post are solely those of the author.

Permalink Leave a Comment

improvement

August 30, 2007 at 1:31 pm (library, mpow, teaching, work)

I feel like I am getting better at teaching every semester. I learn ways to tweak the assignments for the results I’m looking for, find material that helps illustrate a point, and how to make the class more organized – both for the students and for me! I’ve just agreed to possibly teach through fall 08.

I am also really pleased with the development of my “day job” (regular job? real job?) at the library. I have been fortunate over my tenure here to have bosses who support me, and allow me to develop my positions according to what I think needs to be done. Working with patrons and technology has always been interesting to me, and I’ve been able to utilize my passions for these in each of my positions. My current job is a wonderful fit – great hours (with flexibility), fantastic boss!, varied coworkers, and I get to manage the desk. There are no rules about the department since it’s brand new and I enjoy making things work as smoothly as possible.

I just wish I had more time for one-on-one training day-to-day with my co-workers. Though I will get plenty of that starting in September when we roll out our 2.0 curriculum, I’ll be staffing an open lab twice a week to work with people and answer questions.

Permalink 1 Comment